Digital is the only way forward post-COVID
The sudden shift to digital advancements powered by the COVID crisis will start the recovery. Many companies have digitized their business to serve customers and protect employees facing transportation limitations after the COVID lockdown phase. The recent data depicts that India has jumped five years ahead in business and digital consumer adoption in only eight weeks.
How well are industries adapting
to the new change?
· Banks have
shifted to remote service and sales teams. They also launched automated
outreach to consumers to make comfortable payment solutions for mortgages and
loans.
· Grocery Stores are adopting online delivery and order as the primary
business.
· Manufacturers are making plans for "light out" supply chains and
factories.
· Doctors have started providing telemedicine supported by flexible regulations.
What are the on-going changes?
Since some areas are reopening,
many companies plan to return to semblance in uncertain conditions where lockdowns
are in waves. By doing so, the companies will have to face structural
transformation that are running down.
Customer preferred interactions and behaviors have drastically transformed. When consumers continue to shift, the digital services will rule in the market to some degree. 75% of the existing companies are coming onto digital channels that is predicted to continue even when the markets return to "normal." The companies need to guarantee their digital media stands at par and in competition to progress in the current pandemic environment.
A brief digital
transformation:
Based on the recovery phase's
recent data, the consumers' consumption patterns will be unlikely and uneven to
rapidly return to before-pandemic levels. The remote working levels have surged
amid the lockdown phase and will tend to stay higher for some time than
pre-crisis levels.
Since the Indian economy is lurching back, the demand recovery is unpredictable. Uneven sectors, geographies, customer segments, and product categories often slowdown the returning process to the pre-crisis level. Many companies have selected the remote-working pattern that permits them to organize project review, instantly mobilize global expertise, and rapidly respond to inquiries by providing after-sales, production information, and sales support digitally.
The remote-working pattern has
powered the faster execution that all companies are currently experiencing. It
is comparatively substantial enough to reconstruct the recent business models.
Many companies are adopting the first 90-days plan to launch their digital
business immediately.
Timeframe |
Refocused efforts towards
shifting digital customer expectations |
Utilize new AI and Data
to increase business operations |
Objectively modernize technology
capabilities. |
Amplify organizational
drumbeat |
Days 1-29 |
Organize business to digital priorities |
Evaluate decision-support models' performance |
Form a plant for changing to flexible cost structure and start evaluating cyber risks |
Decide where the remote-work pattern is beneficial and where velocity is required. |
Days 30-59 |
Bring the channels to better or parity in the competition. |
Rebuild or recalibrate working models |
Install automate software-delivery and cloud-based AI platform. |
Use new strategies leveraging remote and agile. |
Days 60-90 |
Launch new digital channels or offerings |
Make recent data models and sets for maximum performance. |
Start strengthening advancement talent bench. |
Upskill the business for an amplified digital world |
Post-COVID Pandemic, the market will drastically change in terms of digital transformation. Have you brought your business online? TRADILA will help you adapt to the current market changes and continue working in the industry.
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